DiTRONICS U.S. based Customer Care Center is available 24 hours a day – 7 days a week – 365 days a year. Our representatives are available around the clock and are ready and able to troubleshoot and assist with any support needs. We will proactively monitor sites, and our team is on standby to remotely troubleshot any issues for immediate resolution.
We have a dedicated team that is here to ensure you and your patrons receive exceptional customer service. Contact our team for any support needs.
-Check Cashing and Cash Advance increases.
-Look up profile information and merge accounts
-Update account information
Tech Support
-Real-time monitoring of ATMs & kiosks.
-Remote connection to troubleshooting ATMs & kiosks.
-Provide guidance for all products and reporting web services.
Installation and Support Engineers
-Highest level of troubleshooting support for product maintenance and service.
Zendesk Support
-Zendesk offers a support dashboard to submit tickets and communicate with our team.
Problem Gaming & DiTRONICS Self Exclusion
Should you feel the need to opt out of DiTRONICS service offerings please call 800-845-3065.
In addition to our services please contact NCPG gambling helpline: